Call : 301-490-6882

Legal and Customer Disclosures

Seafood Origin Disclosure

All seafood served at Casey’s Crab Company is locally sourced from trusted Maryland and regional suppliers.
We are committed to providing the freshest, highest-quality seafood available.

Freshness Guarantee

At Casey’s Crab Company, we guarantee the freshness of all seafood at the time of pickup or delivery.

For the best experience:

  • Enjoy cooked seafood within 2 hours.

  • Keep raw seafood refrigerated below 40°F if not consumed immediately.

Once food leaves our premises, we cannot guarantee freshness or safety beyond these time frames.

Pickup Policy

Every order is steamed fresh and prepared with care to ensure the best quality and flavor.

Order Timing: Please arrive at your scheduled pickup time so your order is served hot and fresh.
Hold Time: Orders are held up to 30 minutes past the scheduled pickup time. After that, food quality cannot be guaranteed, and all sales are final.
Early Pickup: Early arrivals may need to wait while orders are freshly prepared.

Thank you for helping us maintain the highest standard of freshness and quality for every guest.

Refund Policy

We take pride in serving the freshest seafood possible. If there’s ever an issue with your order, please let us know immediately so we can make it right.

Because seafood is perishable, all sales are final once food leaves the premises.
However, if your order was prepared incorrectly or does not meet our quality standards, we will gladly replace or correct it.

Food Safety & Allergen Notice

Our products may contain or come into contact with shellfish, fish, wheat, soy, dairy, and other allergens.
Please inform us of any allergies before ordering.

Consuming raw or undercooked seafood may increase your risk of foodborne illness, especially if you have certain medical conditions.
(Required by FDA Food Code §3-603.11)

Contact Us

If you have any questions about your order, seafood sourcing, or freshness, please contact us:

📞 301-490-6882
📧 caseyscrabcompany@gmail.com
📍 3244 Laurel Fort Meade Road, Laurel, MD 20724